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Mission, Vision, and Value Statements
Home About the OPGH Mission, Vision, and Value Statements

The Ontario Problem Gambling Helpline (OPGH) is a program of ConnexOntario Health Services Information.  ConnexOntario is governed by a diverse, community-based Board of Directors.  The Board is comprised primarily of Directors representing addiction and mental health organizations, addiction and mental health umbrella groups, and mental health and addiction-related organizations from across the province.  The Board of Directors also includes representatives from the gaming sector.

ConnexOntario Mission Statement



We exist to:

Improve access to addiction, gambling, and mental health services for the people of Ontario, by providing quality service system information; and,

To support the development of an efficient, accountable system by providing planning information to system managers.

ConnexOntario Vision Statement



In the addiction, gambling, and mental health systems we are the benchmark of 24/7 access to quality information through professional staff and state-of-the-art technology.

ConnexOntario Value Statement



We believe in the power of information to effect change.

 

 

We believe assistance should be available to those people with addictions, gambling, and mental health concerns who need help accessing the system.

Consequently:

1. Respect We will treat people with dignity and respect.
2. Responsiveness We will understand, and respond to, the needs of the individuals and organizations we serve.
3. Staff We value the commitment, expertise, and creative thinking of our staff. We will provide our staff with opportunities for growth and professional development.
4. Stewardship We will be responsible and accountable in our stewardship and in the management of our resources.
5. Accountability We believe that quality, timely information is important to the accountability of the system.
6. Innovation We will be creative and innovative in our service delivery.
7. Commitment to Quality We believe in quality at all levels of service delivery, management and governance.
8. Collaboration We will collaborate with our stakeholders to achieve our mission.


OPGH is a program of ConnexOntario Health Services Information.
OPGH acknowledges the support of the Government of Ontario, Ministry of Health and Long-Term Care.
© Copyright ConnexOntario Health Services Information, 2005.